S1.E1 ∙ Communication Sun, Apr 09, 2017 Owner Gustavo "Gus" Fring explains proper employee behavior at Los Pollos Hermanos - where someone is always watching. 8.2 /10
S1.E2 ∙ Cleanliness Sun, Apr 16, 2017 Learn the proper techniques for keeping the restaurant neat from owner Gustavo "Gus" Fring, a man who knows a thing or two about cleaning up messes. 7.8 /10
S1.E3 ∙ Shipping and Receiving Sun, Apr 23, 2017 Gustavo "Gus" Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently. 7.9 /10
S1.E4 ∙ Customer Service Sun, Apr 30, 2017 Learn from Gustavo "Gus" Fring on how to properly handle dissatisfied customers. 8.1 /10
S1.E5 ∙ Employee Code of Conduct Sat, May 06, 2017 Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy. 7.9 /10
S1.E6 ∙ Loss Prevention Sat, May 13, 2017 Gustavo "Gus" Fring shares his strategies to curb the theft of his "addictive" products. 7.7 /10
S1.E7 ∙ Sustainability Sat, May 20, 2017 Gustavo "Gus" Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals. 7.8 /10
S1.E8 ∙ Brand Management Sat, May 27, 2017 Gustavo "Gus" Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth. 7.7 /10
S1.E9 ∙ Conflict Resolution Sun, Jun 04, 2017 Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees. 7.9 /10
S1.E10 ∙ Emergency Situations Sun, Jun 11, 2017 Choking, poison, box cutters - all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm. 8.2 /10