Newly-deceased Eleanor Shellstrop is sent to the Good Place but only by mistake; Eleanor is determined to become a better person in her afterlife with help from fellow dead person Chidi and not-a-robot Janet.
Chidi starts giving Eleanor formal lessons in ethics -- the first lesson is to be kind to your neighbor; Michael and Janet assist Chidi in finding a new hobby.
Eleanor is enlisted to help Michael with an important task that could determine her fate in the Good Place. Meanwhile, Chidi agrees to be the third wheel in an effort to help out his friend.
Eleanor and Chidi find that the only way to save Michael from going to the Bad Place is to deactivate Janet. Since she is programmed to answer any question, Janet tells them exactly how to do it.
Michael's skills are put to the test when he attempts to sort out an unprecedented situation. Meanwhile, Chidi makes a connection elsewhere, much to the dismay of Eleanor, while Janet shows a different side of herself.
Chidi and Tahani help Michael as he faces his first biggest challenge yet; Eleanor, Jianyu and Janet face a huge decision; Eleanor and her friends think about their fates.
Shawn has decided that Fake Eleanor, Chidi, Jason and Tahani must decide among themselves in thirty minutes which two of them should go to The Bad Place. Chaos and confusion ensues.
